Enterprise Document Management System
Tier 2 — ImportantTwo-platform document estate: ProjectWise for engineering plan sets and design files; OnBase for right-of-way records, executed contracts, and retention-scheduled records. Primary source for FOIA responses and litigation holds.
- Business Owner
- T. Boykin — Chief Financial Officer
- Finance & Administration
- Technical Owner
- C. Mendes — Integration Services Lead
- Hosting
- On-Premises
- SCDOT data center; single SAN array, no off-site replica
- Platform / Vendor
- ProjectWise (engineering) + OnBase (records)
- Data Classification
- Confidential
- User Base
- ~3,200 users agency-wide
Business Impact Assessment
Scored 1 (negligible) to 5 (severe) across the six impact categories from the Phase I BIA scope.
FOIA clocks, litigation holds, and records-retention obligations continue during outages.
Platform stable; storage architecture is the risk — single array without replica.
Recovery Objectives
Proposed via BIA- Minimum availability
- 99%
- Service window
- Business hours
Workaround Feasibility
Cached local copies cover active projects for days; records retrieval and FOIA response stall.
Dependencies
Systems, vendors, data feeds, infrastructure, and personnel this application depends on. Single points of failure are flagged.
| Dependency | Type | SPOF | Notes |
|---|---|---|---|
| SAN storage array | Infrastructure | SPOF | Single array; replication project unfunded |
| Microsoft Entra ID | Infrastructure | — | Authentication |
| Construction & Project Delivery Suite | System | — | Contract document linkage |
Tier Assignment Traceability
Legal/contractual score of 4 with multi-day tolerance (R3): Tier 2. SAN SPOF is the top remediation flag from this BIA cycle.