Emergency Operations Dashboard
Tier 0 — Mission CriticalCommon operating picture for declared emergencies: evacuation status, road closures, crew deployments, and required ESF-1/ESF-3 situation reporting to SCEMD. Feeds FEMA Public Assistance documentation after events.
- Business Owner
- M. Rivers — State Maintenance Engineer
- Maintenance & Emergency Operations
- Technical Owner
- K. Osei — Emergency Systems Lead
- Hosting
- Cloud (IaaS/PaaS)
- AWS GovCloud, single region; IaC-managed
- Platform / Vendor
- Custom (GovCloud IaaS) + ESRI dashboards
- Data Classification
- Internal
- User Base
- HQ emergency ops, 7 district EOC liaisons, SCEMD
Business Impact Assessment
Scored 1 (negligible) to 5 (severe) across the six impact categories from the Phase I BIA scope.
Loss of the common operating picture during an evacuation directly degrades life-safety coordination.
FEMA PA reimbursement documentation depends on event data capture.
Emergency coordination reverts to phone/spreadsheet; statewide impact during activations.
Modern IaC deployment, but single-region; no cross-region failover tested.
Recovery Objectives
Documented pre-BIA- Minimum availability
- 99.9% (during activations)
- Service window
- 24×7 during activations; business hours otherwise
Workaround Feasibility
WebEOC and conference bridge sustain coordination at reduced fidelity; asset status goes stale within hours.
Dependencies
Systems, vendors, data feeds, infrastructure, and personnel this application depends on. Single points of failure are flagged.
| Dependency | Type | SPOF | Notes |
|---|---|---|---|
| SCEMD WebEOC | System | SPOF | External state system; single integration path |
| 511 Traveler Information & ATMS | System | — | Closure and incident feed |
| Highway Maintenance Management System | System | — | Crew and work order status |
| ESRI ArcGIS Online feeds | Vendor | — | — |
Tier Assignment Traceability
Public safety score of 5 (R1) during declared emergencies; R6 documents its activation-driven availability profile (24×7 during events).